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外贸WhatsApp联系客户英语话术指南
在当今全球化的商业环境中，通过社交媒体与潜在客户进行有效沟通已成为提高销售额和扩大市场份额的重要手段之一，特别是在外贸领域，WhatsApp作为一款广受欢迎的即时通讯应用，为商家提供了快速、便捷且成本效益高的联系方式，本文将为您提供一份实用的WhatsApp联系客户英语话术指南,帮助您在国际贸易中更好地与客户建立联系。
目录
- WhatsApp问候语
- 产品介绍和推广
- 询价和报价
- 合同签订及跟进
- 售后服务
- 结束对话和感谢
- 常见问题解答
WhatsApp问候语
- “Hello, how can I assist you today?”
- “Good day! How may I be of assistance to you?”
产品介绍和推广
- “We offer [具体产品] in various sizes and colors for your convenience.”
- “Our products come in different sizes and colors, ensuring versatility.”
询价和报价
- “Would you like to place an order with us now? Please let me know the quantity and specifications.”
- “Do you have any specific requirements or quantities in mind? We would love to discuss that further.”
合同签订及跟进
- “I will review your quotation and get back to you within 24 hours. Do you need anything else from my side?”
- “After reviewing your quotation, we’ll send you a confirmation letter shortly. If there’s anything else you’d like to discuss, feel free to reach out.”
售后服务
- “If you encounter any issues after receiving your product, please don’t hesitate to contact us at [phone number]. Our customer service team is available 24/7.”
- “In case of any issues post-delivery, our dedicated support team is always here to assist you. Please don’t hesitate to call us on [phone number].”
结束对话和感谢
- “Thank you so much for considering our products. Looking forward to serving you again soon!”
- “We appreciate your interest in our offerings. Let’s stay connected for future opportunities!”
常见问题解答
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Q: Can you provide more details about your latest product launch?
A: “Certainly! The new product is designed to meet all your needs with its unique features and benefits. For more information, please visit our website.”
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Q: When do you expect delivery dates for your orders?
A: “Delivery schedules vary depending on the shipping method selected. We recommend checking our website for estimated delivery times or contacting our sales department directly.”